DR. NAVEED YAZDANI
DATE & PLACE OF BIRTH
October 21, 1959, Lahore
EDUCATION
MS leading to PhD in Management (in-process), School of Business & Economics, University of Management & Technology, Lahore
MBA (Marketing) Lahore University of Management Sciences (LUMS), Lahore
MBBS, King Edward Medical College, Lahore
CAREER HISTORY
Ø 2002 to date Chairperson Department of Management, School of Business & Economics, University of Management & Technology (UMT), Lahore
Ø 2005 to date Freelance Cricket Writer & Analyst, The Daily NATION, Cricketarchive.com and many other Cricket sites
Ø 2003 to date President, JUSTICE for social, economic, legal and political empowerment for women, Lahore
Ø 2001 to 2002 Benefits Administrator, Department of Social Securities, Manchester, UK
Ø 2000 to 2002 PR Coordinator, Manchester Mela Partnership (MMP), Manchester, UK
Ø 2000 to 2002 Program Presenter, Asian Sound Radio, Manchester, UK
Ø 1999 to 2000 Administrative Consultant, Pakistan Community Association, Stockport Road, Manchester, UK
Ø 1998 to 1999 Principal Management Consultant, Centre for Quality Assurance (CQA), Institute of Leadership & Management (ILM) & Associate Professor of Management, ILM, Lahore
Ø 1995 to 1998 Managing Associate, Ace Consulting, Lahore
Ø 1994 to 1995 Senior Associate Human Resource Consulting Group, Coopers & Lybrand, Lahore
Ø 1993 to 1994 Medical Director, Ummul Qura Hospital, Holy Mecca, Saudi Arabia
Ø 1992 to 1993 Deputy Administrator, Fatima Memorial Hospital, Lahore
Ø 1991 to 1992 Medical Superintendent, Fatima Memorial Hospital, Lahore
Ø 1990 to 1991 Project Director, Fatima Memorial Hospital, Lahore
Ø 1986 to 1988 Manager Sales, International Ceramics Limited, Lahore
Ø 1984 to 1986 Resident House Staff & Medical Officer at major public and private hospitals of Lahore
STATEMENT OF CAREER OBJECTIVES
I have a special interest in the area of Change Management. My approach to Change is to integrate both sides, i.e. business as well as human side. Coming from a unique background of Behavioral and Management Sciences, I believe in designing and implementing those systems that address both human and technical side of Change. I believe in integrated holistic change process and specially focusing on three main frames of organizations: structural, human resources and cultural. I have designed and delivered a number of training programmes, workshops and Management courses in the field of HR Management, Customer Care, Total Quality Management, ISO 9000 implementation issues, Health Care Management, Basic Skills Development, and Process Reengineering. I have been teaching various post graduate and executive development courses at leading business schools of Lahore and Manchester.
SAMPLE OF WORK IN THE AREAS OF CHANGE, HUMAN RESOURCE MANAGEMENT & TRAINING
Ø Design and delivery of a one day seminar on SA8000 and WRAP to a group of company representatives in Lahore
Ø Design and delivery of workshops on Business Process Reengineering and Organizational restructuring for leading industrial group of companies
Ø Design and delivery of seminars to leading local hospitals of Lahore in the area of Health Care Management
Ø Fatima Memorial Hospital: A comprehensive manpower analysis and cultural change management assignment spanning over a period of 30 months
Ø Mercy International (A Swiss NGO): Hospital management training programmes covering the functional, administrative and structural issues
Ø Pasminco Exploration Pakistan: Formulation of employment policy, employ contracts and conduction of a salary survey of Oil & Gas exploration sector
Ø Aga Khan Rural Support Programme (AKRSP): Salary survey and salary restructuring assignment covering 12 participant companies from Karachi to Sakurdu
Ø Coca Cola Export Corporation: A national salary survey and salary restructuring assignment
Ø Mercy International: Design and implementation of personnel policies in the form of employee and personnel manuals
Ø Pakistan Telecommunication Corporation (PTC): Manpower analysis during the privatization endeavors. A comprehensive diagnostic study was conducted in collaboration HR consulting from Coopers & Lybrand UK
Ø Conducted more than a dozen tariff studies
Ø Millat Tractors Private Limited: A study of cultural change management during the privatization phase. An in-depth qualitative diagnostic study of a group of 50 employees belonging to different management cadres
Ø Conducted more than 20 executive search assignments for various national and international companies including Pepsi Cola Bottlers, Pasminco Oil Exploration, CPC International, Highnoon Laboratories, etc.
Ø Ummul Qura Hospital: A consulting assignment involving study and recommendations regarding management of diverse work force
Ø Servis Sales Corporation (SSC): Documentation of their distribution system resulting in 4 levels of operational manuals for shops, districts, regions and the head office
Ø Wartsila Diesel Pakistan: Salary survey and salary restructuring assignment covering 5 participant companies from Lahore and Islamabad
Ø National Defence Hospital: Financial systems overview assignment for this leading private hospital of the city
Ø Regency Textile Limited: Monitoring of the implementation phase of ISO 9002 assignment
Ø A comprehensive financial analysis assessing the feasibility of establishing a private medical college to the top management of a leading private hospital
Ø Fine Foods Super Store: Stock handling and financial systems development and implementation assignment for a large retail store at Rusholme, Manchester
Ø Manchester Mela Partnership (MMP): Involved in the coordination and event management of this yearly extravaganza that unites five major Asian communities of UK
Ø Asian Sound Radio: The largest Asian Radio Station of North West UK. Involved in design, production and delivery of live programmes for the Asian communities in UK
Ø Department of Social Securities: This department is established since 1948 in UK for the purpose of providing benefits to deserving pockets of population. I was involved in processing benefit applications, customer care and home visits to assess the real economic and social status of the applicant families
Ø Alpine Group of Companies: A leading local house having business focus in four key areas of Property Development, Media & Education, Investment Management and Management Consulting. Undertook an executive search assignment involving job designs, interviews, hiring, orientation training and team building activities for the posts of GM, Group Head Marketing & Sales, Group Finance Manager, Group Administration Manager, Civil Engineers and Executive Secretary level.
Ø Alpine Group of Companies: Institutional building, Organizational turnaround and Systems Development assignment across the country and supporting and collaborating with the UK offices of the Group.
Ø Decentralization Support Program (PPSO Punjab): A project of ADB to assess the ground realities and impact of the administrative decentralization at grass root level across the country. This major research based assignment would involve data collection from all tiers of local government in all the provinces of the country, submission of a comprehensive 20,000 word report outlining the analysis and recommendations for future.
Ø Tricast Multimedia (Pvt.) Limited: TCM is a large IT service provider and mobile computing company with its parent organization in UK. A comprehensive assignment involving team building, vision and focus building, HR systems development and executive recruitment was undertaken during the launch of this company from June 2006 to March 2007.
SAMPLE OF WORK IN THE AREA OF TEACHING
In my 11 years of teaching career, I have designed, developed and delivered the following courses to business students in Pakistan and UK.
· Basic Management
· Dynamics of Organizations
· Organizational Behavior
· Organization Theory & Design
· Leadership Skills Development Workshop
· Leadership & Human Behavior
· Business Strategy & Policy
· Life & Learning
· Creativity & Learning Organizations
· Total Quality Management
· Business Research Methodology
· Management Consultancy
· Human Resource Management
· ISO 9000 Implementation Issues
· Management of Change
PROFESSIONAL QUALIFICATIONS
- 21 days course in Written English Skills by BBC, Wood Norton, UK
- 21 days course in Spoken English Skills by BBC, Wood Norton, UK
- 3 days course in Radio Production Techniques & Audio & Video mixing by BBC, Wood Norton, UK
- 12 weeks course in Studio Management & Radio Broadcasting by Asian Sound Radio, Manchester, UK
- Auditor/Lead Auditor Training Course (Course No. A9422 certified by IRCA)
- Certified in the use of Sage Line 50 V7 course at Sage Training Centre, Salford, UK
- 11 weeks course in Benefits Management and Income Support by Department of Social Securities, Wythenshawe, UK
PROFESSIONAL ASSOCIATIONS
o Provisional QMS Auditor, Certification No. A016815 registered with IRCA
o Member, Pakistan Medical & Dental Council
o Academic Member, Academy of Management (AOM)
CONFERENCES/PAPERS PRESENTED/PUBLISHED
Presented Paper titled “Dispositional Causes of Intrinsic Motivation” in the 2nd Annual Australian Business & Behavioral Sciences Association (ABBSA) Conference held in collaboration with the University of Adelaide, Australia, held from 29th September 2006 to 1st October 2006 at Adelaide, Australia. The paper was also published in the Conference proceedings. Paper Abstract: This theoretical paper studies and proposes to explore further the dispositional causes of intrinsic motivation and, therefore, contributes to both personality as well as motivational literature. Because of its relatively longer history, during which it has endured many tests, Big Five Framework is proposed to map the construct personality. The paper probes into the etiology of one of the most powerful forms of motivation, the intrinsic motivation (IM) or engaging in a task for its engagement value. Three elements, cognition; affect and, values are identified as the basis of an intrinsically motivated behavior. These three elements are used in developing the dynamics of link between personality and intrinsic motivation. On the basis of theoretical discussions and various empirical evidences provided, five propositions, linking the five factors of Big Five Model with propensity for intrinsic motivation, are suggested. The need for developing more reliable, generalize-able and, valid measures of intrinsic motivation is stressed for future researchers so that the two constructs of personality and intrinsic motivation are studied more objectively with more empirical evidence at hand.
Paper (“Statistical Measurement of University Culture: An Empirical Pilot Study”) Accepted for presentation and publication in the Oxford Business & Economics Conference to be held from June 24th to June 26th, 2007 at St. Hugh’s College, Oxford University, UK. Paper Abstract: This paper explores the possibility of developing reliable means for measuring university culture objectively. The paper briefly describes the contemporary work on cultural measurement issues with special emphasis on the Chinese, Japanese, Nordic and Australian perspectives. 300 students from four different schools of University of Management & Technology (study’s prototype university) are selected employing a multi-stage sampling plan and their responses on a 45-item measuring instrument are recorded. The data obtained is then factor and cluster analyzed by using SPSS and areas of future research are highlighted and identified.
Paper (“Faith & Reason: A Synthesis in our Society”) Accepted for presentation and publication in the Oxford Business & Economics Conference to be held from June 24th to June 26th, 2007 at St. Hugh’s College, Oxford University, UK. Paper Abstract: The basic objectives of this paper are to build a general level of understanding towards the need for synthesizing and harmonizing religious, scientific and philosophical thoughts as they are developed and practiced in Pakistan or in other words, bringing the Islamic and western incliners close to each other and also in outlining some practical methodological ways through which this process of integration can be put on track leading towards a forward looking and modern Pakistani society while retaining its core and basic fabric of faith and religion. The paper has three sections, the first section highlights the needs and reasons for synthesis in relation to various segments of our society and also point out the potential adverse consequences of not undertaking and building an integrative view. The second section suggests some ways, measures and methods of achieving the above mentioned thought of integration across the society and focuses on some of the collective and institutional level endeavors and commitments required to actualize this integration. The third section of this paper issues some warnings regarding the process of integration and its possible undesirable repercussions on the society, in light of some of the earlier such attempts.